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CFB System Notices

CFB PORTAL & C-SMART ALERT:

On Friday, 4/9/21, the New York City Campaign Finance Board launched the CFB Portal which replaces C-Access. All campaigns from the 2012A - 2021 election cycles should have received an activation email. Some users are experiencing issues connecting from the CFB Portal account to C-SMART (the CFB's disclosure application). We are continuing to troubleshoot the issue and will provide updates on our Systems Notices page. If you have any immediate issues, please contact CandidateServices@nyccfb.info.

On January 25, 2021, the New York State Board of Elections (NYS BOE) transitioned all filers from its Electronic Filing System (EFS) desktop application software to a new web-based system.

Prior to this change, C-SMART was able to produce the disclosure report file output for the EFS desktop application. The new EFS web-based system can be accessed entirely online similar to C-SMART and all data previously submitted to the NYS BOE is saved within each candidate committee's database.

If you are a CFB candidate who ran in an election on or before the 2019 general election, you will need to use the EFS Web Application, not C-SMART, to submit ongoing periodic disclosure reports and amend past disclosure with the NYS BOE until your committee is able to terminate. All other CFB candidates only need to file with the CFB using C-SMART.

If you have any questions, please contact the Campaign Finance Call Center of the NYS BOE at (518) 474-8200. Additional information can be found here: https://www.elections.ny.gov/CFaboutWebBasedEFS.html.

Service Notices
BOE Disclosure Notices

Please note that C-Access and C-SMART are regularly updated and maintained on Wednesday evenings from 9:00 pm to 11:00 pm. During this period, users will receive an error message and are automatically logged out of their accounts.

This table covers information beginning in January 2018.

Last updated 11/29/2021, 8:30 am.

Issue Status Duration Impacted Services Description
Service Interruption Scheduled Maintenance Saturday, November 20, 2021, 9 AM – 3 PM CFB Website, NYC Votes, CFB Portal, C-SMART, Follow the Money Search, IEDS Maintenance
Service Interruption Scheduled Maintenance August 21, 2021, 11:00AM – 3:00PM CFB Portal and C-SMART Maintenance
Service Interruption Scheduled Maintenance Ongoing C-Access and C-SMART Retiring C-Access and migrating all users to the CFB Portal
Service Interruption Scheduled Maintenance Saturday, March 27, 2021, 8:00 AM – 9:20 PM All CFB systems and applications, including C-SMART, C-Access, Voter Guide Submission Application, the CFB Website, the FTM Search, IEDS Maintenance
Service Interruption
Resolved Monday, March 15, 2021, 8:38 pm – Tuesday, March 16, 2021, 12 PM Follow the Money Database Search Issues with data transfer processes prevented database updates and searches.
Service Interruption
Scheduled maintenance Thursday, January 14, 2021, 10:30 pm – 11 pm C-Access and C-SMART Maintenance
Unplanned Interruption
Resolved Tuesday, January 12, 2021, 5 – 9 pm CFB Website DNS Issue
Service Interruption Resolved Sunday, December 27, 2020, 10 am – 2 pm C-Access, C-SMART, CFB emails, CFB Website Maintenance
Email Filters
Ongoing September 29, 2020 - Present C-Access, C-SMART, CFB Website Campaigns have reported that emails sent from CFB addresses are ending up in their spam folder. Anyone in contact with the CFB should monitor their spam folder for CFB communications until further notice.
Service Interruption Scheduled maintenance Sunday, August 16, 2020, 1 pm – 3 pm  C-Access, C-SMART, CFB Website Upgrades
Service Warning Ongoing July 2020 C-Access Users receive a security warning on the C-Access login page. Users can proceed past the screen and still login to their C-Access accounts. All user information is secure.
Service Interruption Resolved June 30, 2020, 10:30 am – 1 pm C-Access, C-SMART, CFB Website Server malfunction.
Service Interruption Scheduled maintenance June 25, 2020, 6 pm – 9 pm C-Access, C-SMART, CFB Website Maintenance.
Service Interruption Scheduled maintenance June 16, 2020, 9:00 pm – 11:00 pm C-Access and C-SMART Maintenance.
Service Interruption
Scheduled maintenance May 9, 2020, 12:00 pm – 4:00 pm C-Access, C-SMART, CFB website, IEDS We will be configuring new ports to increase Network speed.
Service Interruption  Resolved April 21, 2020, 10:00 pm – 11:00 pm C-Access, C-SMART, VGSA, IEDS Added space to one of the database servers. 
Service Interruption Scheduled maintenance April 11, 2020, 10:00 am – 2:00 pm C-Access, C-SMART, CFB website Resolved an issue with the backup of two production database servers.
Service Interruption
Scheduled maintenance February 29, 2020 – March 1, 2020 C-Access, C-SMART, IEDS Server upgrades.
Unplanned Interruption Resolved February 19, 2020, 3:07 pm – 3:12 pm C-Access Issue with the database backup process.
Unplanned Interruption Resolved February 16, 2020, 5:11 pm – February 17, 2020, 10:40 am C-SMART Issue with the database backup process.
Service Interruption Scheduled maintenance February 4, 2020, 9:00 pm – 11:00 pm C-Access, C-SMART, CFB website Maintenance.
Service Interruption Resolved January 27, 2020 - January 31, 2020 C-SMART Maintenance.
Unplanned Interruption
Resolved January 18, 2020, 6:23 pm – 6:39 pm C-Access Issues with the database server.
Unplanned Interruption Resolved January 15, 2020, 12:24 - 12:36 pm C-Access and C-SMART A brief interruption in connectivity to the database that required a restart of the C-Access server.
Unplanned Interruption Resolved November 3, 2019 – November 4, 2019, 10:00 am C-SMART and IEDS The application server was crashing. 
Unplanned Interruption Resolved October 4, 2019, 10:00 pm - October 5, 2019 at 11:00 pm for website, October 6, 2019 6:00 am for C-SMART C-SMART, Website  Due to issues with an expired SSL certificate the website was showing a warning (but was available), while C-SMART was unavailable.
Unplanned Interruption Resolved Undetermined at this time C-SMART C-SMART down due to an expired SSL certificate
Service Interruption Resolved July 29, 2019, 11:55 am – 12:09 pm C-Access C-Access experienced a brief outage.
Service Interruption Resolved July 25, 2019, 12:28 pm – 1:00 pm C-Access C-Access experienced a brief outage.
Service Interruption Resolved July 24, 2019, 1:00 pm – 1:15 pm C-Access C-Access experienced a brief outage.
Service Interruption Resolved July 23, 2019, 7:00 am – 8:28 am C-Access C-Access experienced a brief outage.
Systems Unavailable Resolved May 4, 2019, 1:30 pm – May 4, 2019, 5:30 pm Website, C-Access, C-SMART, Intranet, OnBase In the early afternoon on Saturday, C-Access, C-SMART, and the CFB website experienced a brief outage. The issue was resolved by that evening.
Service Interruption Resolved April 29, 2019, 6:00 pm – April 30, 2019, 4:00 pm C-SMART C-SMART experienced a brief outage that was resolved within 24 hours.
Service Interruption Resolved April 12, 2019, 11:25 am – 12:15 pm C-Access C-Access underwent a brief interruption that lasted less than an hour.
Service Interruption Resolved March 26, 2019, 1:20 am – 9:45 am C-SMART & C-Access C-Access and C-SMART experienced a brief outage early on Tuesday morning. The issue was resolved by 9:45 am.
Service Interruption Resolved March 4, 2019, 12:30 am – 6:45 am C-SMART & C-Access C-Access and C-SMART experienced a brief outage early on Monday morning. The issue was resolved by 6:45 am.
Service Interruption Resolved February 3, 2019, 6:00 pm – February 4, 2019, 10:00 am C-SMART & C-Access C-Access and C-SMART experienced a brief outage starting on Sunday evening. The issue was resolved by 10:00 am Monday morning.
Maintenance Complete January 16, 2019, 10:30 am – 12:30 pm C-SMART & C-Access C-SMART and C-Access down for maintenance.
Maintenance Complete December 10, 2018, 9:00 pm – 11:30 pm C-SMART & C-Access C-SMART and C-Access down for maintenance.
Maintenance Complete November 30, 2018, 6:00 pm – 12:00 am C-SMART & C-Access C-SMART and C-Access down for maintenance.
Maintenance Complete November 26, 2018, 9:00 am – 12:00 pm C-SMART & C-Access C-SMART and C-Access down for maintenance.
Maintenance Complete August 15, 2018, 9:00 am - 12:00 pm C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
Unplanned Interruption Resolved August 13, 2018 12:00 am - 11:00 am C-SMART & C-Access C-Access and C-SMART experienced a brief outage around midnight on Sunday. The issue was resolved by late Monday morning.
 Maintenance Complete August 9, 2018, 9:00 am - 12:00 pm C-SMART & C-Access C-Access and C-SMART will be unavailable during this period for periodic maintenance.
 Unplanned Interruption Complete August 2, 2018, 8:00 am - August 3, 2018, 1:43 pm NYC Votes Contribute Contribute experienced a brief outage which was resolved by the following afternoon.
 Maintenance Complete August 1, 2018, 9:00 pm - 11:00 pm C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
 Maintenance Complete July 25, 2018, 9:00 pm - 11:00 pm C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
 Unplanned Interruption Resolved July 24, 2018, 1:20 am - 9:00 am C-SMART & C-Access C-Access experienced an outage overnight and was brought back online the following morning.
 Unplanned Interruption Resolved July 23, 2018, 12:30 pm - 12:45 pm C-SMART & C-Access C-Access went offline for approximately fifteen minutes in an unexpected outage. 
 Maintenance Complete July 11, 2018, 9:00 pm - 11:00 pm C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
 Maintenance Complete July 4, 2018, 9:00 pm - 11:00 pm  C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
 Unplanned Interruption  Resolved June 29, 2018, 1:00 am - 5:00 am C-SMART & C-Access An outage prevented access to the CFB website and C-Access for approximately four hours. Both were brought back online soon after.
 System Upgrade  Resolved May 30, 2018, 9:00 am - 12:00 pm  C-SMART & C-Access C-SMART and C-Access were unavailable the morning of May 30, 2018 in order to implement a planned C-SMART upgrade. 
Maintenance Complete May 16, 2018, 9:00 pm - 11:00 pm C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
Maintenance Complete May 9, 2018, 9:00 pm - 11:00 pm C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
Maintenance Complete April 4, 2018, 9:00 pm - 12:00 am C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
Maintenance Complete March 28, 2018, 9:00 pm - 12:00 am C-SMART & C-Access C-SMART and C-Access down for periodic maintenance.
Unplanned Interruption  Resolved February 21, 2018, 3:47 am - 9:40 am C-Access C-Access was unavailable the morning of February 21, 2018. Users who logged in during this period received an error message and could not access their C-Access accounts. 

 

This table covers information beginning in January 2018.

Below is information on instances of discrepancies between C-SMART and the NYS BOE’s reporting requirements, as required by Campaign Finance Act §3-708(7)(b).

CATEGORY

SYSTEM STATUS

DATE & TIME

SYSTEM

DESCRIPTION